HostPapa Review

Hostpapa website

If you’re running a start-up business and want to have an online presence, you may want to check HostPapa. HostPapa bills itself as a one-stop web host company for small and mid-sized businesses (SMBs), providing domain name purchases, site building, and web hosting services.

HostPapa has been one of the most popular web hosting service providers that serve mostly SMBs for more than a decade. The company offers a wide range of features while maintaining competitive pricing, making it ideal for start-ups or SMBs.

A Canada-based independent web hosting service provider, HostPapa first entered the dedicated hosting service market as early as 2002. The company started offering web host services in 2005 and was then officially founded in 2006 by Jamie Opalchuk, who has an extensive background in technology marketing.

Better Business Bureau accredited HostPapa in 2020. This accreditation proved HostPapa’s dedication to promoting truth in its advertisements and upholding honesty in its business transactions.

Since its start, HostPapa has hosted over 500,000 websites, mostly for SMBs. HostPapa’s affordable hosting services make it easy for almost anyone who requires a website to have one.

While the company started in the dedicated hosting service market, it doesn’t provide dedicated server hosting any longer. At present, HostPapa offers shared hosting, virtual private service (VPS) hosting, and reseller web hosting.

Pricing

HostPapa’s introductory prices mean that almost anyone who wants to build a website can afford the plans.

For as low as the initial price of $2.73 every month, you can take advantage of HostPapa’s web hosting services. But don’t sign yet, because this starting plan requires a three-year commitment. This plan is ideal for those looking to create a simple site that they can use for many years.

HostPapa’s most expensive plan, the Business Pro Plan, is available for an introductory price of $7.95 per month, still cheaper than the industry big guns’ packages.

HostPapa’s VPS hosting service offers packages with prices ranging from $19.99 to $249.99 each month.

Support

The company takes pride in its various customer support channels.

HostPapa has a dedicated client support team available to answer your queries and address your concerns 24/7. You can have a live chat with an actual person through their 24/7 live chat support feature.

HostPapa also has a vast library of knowledge base. You can find a range of customer support articles that are organized according to the topic. These articles are a great way to learn some basic information about how you can get started with the products you purchased at HostPapa. HostPapa translates all its content into English, French, German, and Spanish to support its international customer base.

HostPapa also has step-by-step video tutorials where you can learn to understand a specific process or two. These videos are ideal to use when you can’t understand complex processes in HostPapa’s products and add-ons.

For more in-depth support, you can take advantage of HostPapa’s one-on-one training sessions for 30 minutes. You may also attend their weekly webinars as needed.

Pros

  • Has an average 99.9% uptime guarantee
  • Comparatively easy to set up and use
  • Offers decent load speeds
  • Affordable hosting plans
  • Uses cPanel that allows you to manage your server settings
  • Promotes Green Web Hosting by using green technologies to reduce environmental impact
  • Has a reliable and secure web hosting infrastructure or data centers

Cons

  • Doesn’t have bonus features
  • Doesn’t have automated backups in their Starter and Business Pro plans
  • Has a three-year commitment to its hosting packages

Conclusion

All in all, HostPapa offers value for your bucks, especially if you’re a small business owner that’s just starting in the e-commerce industry. HostPapa’s extensive customer support channels are quite helpful, considering they are free.