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Using Big Data Analytics for Stronger Customer Support

Deloitte University Press just released the key findings from the 2013 social business global executive study and research project, focused on the increasing emphasis businesses are placing on social media and why some companies are lagging behind. 

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BTS Adds Leading Talent Management Executive to Its Growing Organization

BTS Group AB , a world leading strategy implementation firm, has hired long-term client and industry expert Susan Burnett as Vice President of Leadership Development. Susan brings a range of expertise and experience, having worked with Deloitte, Gap, Hewlett-Packard and Yahoo!.

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